How to Make Buffets a Better Dining Experience
Diners who love seconds and the freedom to choose the number of their own plate servings prefer buffet restaurants. However, that doesn’t mean buffet dining experiences cannot be improved further.
Buffet restaurants and breakfast buffets have something in common: diners and guests love them because unlike table-served restaurants and order-at-the-counter fast-food chains, buffets have the food ready. There is no need to wait for the food to be cooked, prepared, and served. The guests and diners can go to the buffet table whenever they want. Moreover, they can choose the number of servings they want and go back for seconds (and even thirds) if they want more.
However, not everything about buffet restaurants is happy and merry.
What are the cons of eating at a buffet restaurant?
To some diners, buffet restaurants are heaven. But buffet restaurant owners, staff, and diners have something to worry about too. If not managed properly, buffet restaurants can be very unhygienic places, can cause customers to be unhappy due to the long buffet queues, or end up wasting huge amounts of unwanted food.
Fortunately, there are ways to make buffet restaurant services better.
Assign staff to handle the serving spoons and ladles
According to Insider, buffets can be breeding grounds for germs when too many hands are touching the serving spoons and ladles. No one can be sure that every diner who touches the said utensils thoroughly washed or disinfected their hands before lining up for the buffet.
Make your buffet restaurant better. Create a healthier and more hygienic dining experience for your guests by assigning the staff to serve the buffet food wearing gloves. Through this, you can be sure that only one person touched the serving spoon or ladle.
Have two functioning buffet tables
One of the biggest problems of eating at buffet restaurants is the long queue line that may displease some of the diners. Aside from irritating guests, this can also lead to cold food by the time the ones at the end of the line reach the buffet table.
To solve this problem, you can divide each food into two and have two functioning buffet tables at the same time, one on each side of the room. This will split the queue into two shorter lines, enabling you to serve more customers and to serve them faster.
Use digital labels for the food labels
Using paper labels may be fine, but why settle for fine if you can do better? Part of giving your customers a better buffet dining experience is educating them or informing them about the choices of food you are serving them.
For example, digital labels like SOLUM’s Newton electronic shelf label have a 7-page display capacity that allows you to put many meal information aside from the food’s name. You can include all the ingredients used in making the food to prevent a person with certain food allergies from taking a serving. Newton also has an LED indication system with 7 colors, allowing you to program color for each type of food: green light for healthy or vegan foods, yellow for white meat or pescatarian foods, and orange for red meat or high cholesterol foods.
To know more about SOLUM ESL and how it can help you cater better to your buffet restaurant diners, contact us today!